Returns & Exchanges

At Zelos Watches, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, you may return it in its original, unworn condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the watch in its original presentation box with all protective films, tags, and warranty cards intact to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the watch's condition, your refund will be processed to your original payment method within 5-7 business days.